Refund and Cancellation Policy
By accessing and using CALCFY`, YOU accept and agree to the terms, conditions and rules without limitation and or qualification.
We reserve the right to modify the terms at any time without giving YOU any prior notice. Your use of CALCFY` following any such modification constitutes your agreement to follow and be bound by the terms as modified. Any additional terms and conditions, disclaimers, privacy policies and other policies applicable in general and/ or to specific areas of this website, CALCFY` or to a particular service are also considered as terms.
CALCFY` does not at any point of time during any transaction between the USER and merchant/vendor and or service provider take the ownership of any of the products/services provided by the merchant. Nor does CALCFY` at any point asserts any rights or claims over the products/services offered by the merchant to the USER. The cancellation/refund, if any, will be governed as per the terms and conditions of the aggregator or of the merchant/vendor. CALCFY` has no role in governing refund/cancellation charges. CALCFY`, will not be responsible for refund/cancellation including any charges arising therefrom.
In the event, YOU erroneously send a payment to a wrong party or have sent a payment for a wrong amount, CALCFY` shall have no liability in this regard and your only recourse will be to contact such third party to whom such payment was sent and seek a refund (if any). CALCFY` will not refund or reverse a payment erroneously made by YOU.
CALCFY` disclaims any accountability, legal, losses/damages or else, that might arise because of the act, omission or otherwise of any USER on its website/mobile application or caused by the same. USER/YOU expressly admit that CALCFY` is only a payment facilitator & intermediary, and as such, stands indemnified from any accountability that might arise because of the same. YOU (USER) moreover acknowledge that visiting/using CALCFY` website/mobile application is an implicit reception/confirmation of this disclaimer on your part.
YOU are requested to go through the merchant/vendor provided terms and conditions on their website and or platform. CALCFY` is not responsible for your inability to access such terms and conditions or for any loss resulting from such terms and conditions or lack thereof. YOU agree and acknowledge that the actual contract for sale is directly between YOU and the merchant/vendor. CALCFY` does not control or prevent changes in the published details and descriptions of websites/apps operated by the aggregator or the merchant/vendor and is not responsible for any content therein. CALCFY` has no control over the existence, quality, safety or legality of items displayed; the accuracy of the aggregator’s content or listings; the ability of the aggregator and merchant/vendor to sell items or provide services. CALCFY` does not at any point of time during any transaction between YOU and aggregator/merchant/vendor, take the ownership of any of the listing, bookings or services offered by the aggregator/merchant/vendor. Nor does CALCFY` at any point asserts any rights or claims over the same offered by the aggregator/merchant/vendor to YOU. The aggregator or the merchant/vendor is solely responsible for the content/listings/bookings made available by it through the CALCFY` platform and YOU should contact the respective aggregator or merchant/vendor directly. For more information, we request YOU to contact the vendor/merchant/ service provider in order to get further clarifications and confirmation or the same can be confirmed on their websites as well.
CALCFY` is not a warrantor of the content/listings/bookings/services being offered on CALCFY` by various aggregators or merchant/vendors. YOU understand that any issue or disputes regarding the warranty, guarantee, quality, and service will be addressed as per the terms and conditions of the aggregator or the merchant/vendors, and YOU agree to handle such issues and disputes directly between YOU and the aggregator or merchant/vendor.
CALCFY` is not responsible for any warranty, guarantee, post sale claims, genuineness of listings/bookings, content, products and services. CALCFY` will not be liable for any claims including but not limited to any misrepresentation by the aggregator or the merchant/vendor in its content/listings/bookings.
Notwithstanding anything contrary contained herein, the service, the interface and api work, and their respective information, pricing and data, and availability are subject at any time and from time to time to human, mechanical , typographic, or other errors, oversights, mistakes, limitations, delays, service interruptions, including, without limitation, as may be due in whole or in part to, related to or arising out of (i) computer hardware and software, telecommunication and operating systems, databases, or business processes and procedures, other problems inherent in, or which may be associated with, the use of the internet and electronic communications including, without limitation, force majeure event , government / regulatory actions, orders, notifications etc. And / or and acts and omissions of third parties etc.
Any amount transferred erroneously or for any reason by the USER shall not be refunded to the USER in any circumstances.
The USER understands and agrees that CALCFY` is not a party to the contract between the USER and the merchant establishment. CALCFY` does not endorse any advertiser or merchant linked to its website. Furthermore, CALCFY` is under no obligation to monitor the merchant establishment’s service/products used by the USER. The merchant establishment alone will be responsible for all obligations under the contract including (without limitation) warranties or guarantees. Any dispute with or complaint against any merchant establishment must be directly resolved by the USER with the merchant establishment. It is clarified that CALCFY` shall not be responsible or liable for any deficiency in goods and/or services purchased using CALCFY` wallet.
Any payment made erroneously by the USER to any merchant establishment or any erroneous transfer to any person shall not be refunded to the USER by CALCFY` in any circumstances.
Any web-link on the platform to a third party site is not an endorsement of that web-link. By using or browsing any such other web-link, the USER shall be subject to the terms and conditions in relation to that web-link.
In the event of any dispute (defined below), CALCFY` records shall be binding as the conclusive evidence of the transactions carried out through use of the wallet.
CALCFY` will not be responsible for recovering the money in case the account holder initiates fund transfer to an unintended or incorrect account.
These following terms and conditions shall be applicable to the provision of any fund transfer and fund collection facility provided / facilitated by CALCFY`. The USER shall provide correct beneficiary details to CALCFY` at the time of availing the said facility. The USER shall be solely responsible for entering wrong beneficiary details like incorrect virtual payment address or incorrect mobile number or account no or ifsc code, due to which the fund are transferred to an incorrect beneficiary. The USER agrees that the payment order shall become irrevocable when it is executed by CALCFY`.
The USER is responsible for the accuracy and authenticity of the instructions provided to CALCFY` and the same, if is in the form and manner prescribed by CALCFY`, shall be considered to be sufficient to operate the said facility. CALCFY` shall not be required to independently verify the instructions. CALCFY` has no liability if it does not or is unable to stop or prevent the implementation of any payment order issued by the USER. Once a payment order is issued by the USER the same cannot be subsequently revoked by the USER.
All instructions, requests, directives, orders, directions, entered by the USER, are based upon the USER’s decisions and are the sole responsibility of the USER.
Cancellation and Refund Policy
This Cancellation and Refund Policy shall apply to any cancellation of subscription of the CALCFY` Products and applicable refunds. CALCFY` shall not entertain any refund requests if cancellation of subscription is in violation of this policy or its Terms of Service or if CALCFY` terminates the User account for violation of its Terms of Service.
This Cancellation and Refund Policy is part of and incorporated within, and is to be read along with the Terms of Service https://www.calcfy.com/terms-conditions/. The terms capitalized in this policy and not defined herein shall have the meaning assigned to them in the Terms of Service.
CALCFY` permits cancellation of subscription if a User is not satisfied with the product or service. Cancellation of a first-time subscription is eligible for refund only within 7 days from the date of purchase of subscription (“Purchase Date”).
A User can only avail refund once. Renewal of subscription after the expiration of its term shall not entitle a User to avail refund.
The date on invoice for subscription shall be considered as final and conclusive for determining the Purchase Date.
CALCFY` may permit Users to upgrade their subscription by purchasing a higher priced subscription. Where a User upgrades its subscription, the refund shall be governed by the Purchase Date and not from the date of upgrade of subscription (“Upgrade Date”). To clarify, a User who avails an upgrade is eligible for refund upon cancellation of the subscription within 7 days from the Purchase Date only.
Under no circumstance shall a User be entitled to a refund upon cancellation of subscription after 7 days from the Purchase Date.
All requests for cancellation of subscription and refund should be raised only via the customer support helpline provided by CALCFY`. Cancellation and refund requests raised through any other mode of communication will not be considered for refund.
CALCFY` has arrangements with banks, affiliates, payment gateways, payment aggregators and other financial service providers for processing refunds (“Service Providers”). CALCFY` endeavours to ensure that eligible refunds are processed within 20 working days of your request for cancellation of subscription. However, this timeline is indicative and processing of refunds is subject to the time taken by the Service Providers.
The User agrees to provide any information required to facilitate refunds including but not limited to bank account details, bank branch names, UPI addresses, IFSC codes.
The User acknowledges and agrees that remittance of refund to the User is subject to the charges that may be levied by the Service Providers for such remittance. Such charges shall be deducted from the refund claimed by the User.
Notwithstanding anything contained in any other clause of this policy, this Cancellation and Refund Policy shall not apply to the Users who register and purchase subscription of CALCFY` Products using the referral code/referral link of existing CALCFY`’ Users.